FREQUENTLY ASKED QUESTIONS
Most people have questions before their first Augmented Reality interactive challenge. Below, we’ve listed a few questions that we encounter most often. Please don’t hesitate to contact us with questions, concerns or just to chat about custom game options.
HOW DO I CUSTOMIZE A GAME?
Call (512) 580-2525 or Email your ideas to: email@example.com
WILL I BE PLAYING WITH OTHER PARTICIPANTS?
Every booking of two or more is considered a PRIVATE game.
HOW CAN MULTIPLE PARTICIPANTS (FRIENDS) BOOK AT DIFFERENT TIMES FOR THE SAME GAME?
Simply select the number of players, the game and the time. All game participants who sign up for a certain game at a certain time will all meet at the same location at which point teams can be decided.
DO I NEED TO BOOK IN ADVANCE?
Yes, we strongly recommend booking a reservation on our website.
IS THIS A GAME OR A TOUR?
We offer an interactive augmented reality game, but we think of them as team challenges. Each game has a different path around the city and you will be able to explore diferent parts of town on a self-guided way.
HOW EARLY AND HOW SHOULD I ARRIVE FOR MY GAME?
Double check your confirmation meeting address and arrive 10 minutes prior to your game start time. Wear comfortable clothes and shoes that are good for walking 1-2 miles.
HOW MUCH DO YOUR GAMES COST?
Games are $35.00-$39.00 per person plus tax.
HOW DO I PAY?
Most of the games are paid online at the time of the booking, but you can also go to one of our Venues around Austin to book some games.
DO YOU OFFER REFUNDS?
Our games are non-refundable. However, we can reschedule your game if you contact us at least 24 hours prior to your game start time.
DO YOU HAVE PARKING AT THE DOWNTOWN LOCATIONS?
There is parking available on Red River Street in the Austin Convention Center parking garage, with an entrance just off of 5th street. [ Parking rates are determined by the Convention Center.]
There is street meter parking on 14th Street just off Lavaca Street that takes quarters and some free spaces at the Texas Chili Parlor next to our retail store.
IS THERE AN AGE LIMIT?
We recommend our games for ages 10 and up. We do allow younger players, but some of the game content may be too difficult for them. An adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver. All bar hop game guest must be 21 years old and up.
CAN YOU ACCOMMODATE LARGE PARTIES OR CORPORATE EVENTS?
Absolutely! We love hosting large parties and corporate events. We are capable of designing and facilitating for groups of 10 up to 10,000 concurrently. You can reach us at 512-580-2525.
HOW LONG IS EACH GAME?
Each game is designed for 90 minutes of intense fun! Plan to spend 5 minutes prior to each game preparing with a briefing of your mission, 10 minutes as the starts to get the hang of the augmented reality and after each game 10 minutes to analyze your team score and take photos.
* Custom games can also be designed to last for 30 minutes up to 6 hours
ARE THE AR ADVENTURE GAMES WHEELCHAIR ACCESSIBLE?
Please give us a call and we will help you select the best game for your team. 512-580-2525
CAN WE BRING FOOD OR DRINK WHEN WE PLAY THESE GAMES?
Absolutely. You will be walking from hot spots and secret locations; a backpack loaded with a few snacks is a fine idea. Alcohol may be purchased (21+) when groups are playing one of our bar-hop AR adventures, but drinks must be consumed while inside the bar.
WHAT IS AR Adventure Austin?
The AR Adventure Austin is an immersive and physical gaming experience, in which teams need to combine individual observation skills to locate points, solve puzzles, riddles and augmented reality elements inside buildings and outdoors. Likely you have seen tons of save the earth from evil forces and or solve the mystery. The AR Adventure Austin is your chance to explore into the hidden world around you. Our technology allows us to create technology scavenger hunt interactive games that will challenge you to look more closely to the details of certain areas to solve tricky riddles and puzzles. Here is how it works: Your team receives an iPad, action pack, blue tooth speaker and orientation on how to play one of the three game platforms available. Your team will need to follow the map locating GPS positioned crystals (15 per game), this is the tour portion of the game. It takes quick thinking, determination and a sense of urgency to win and rank above past teams on the scoreboard. From the moment your team hits start; you will be taken away from your daily stresses on a mission to save mankind.